testi Casino & Sportsbook Service Notice
We operate testi as a service available only in jurisdictions where online gaming is legally permitted. Users are responsible for verifying that their access and use comply with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.
This page sets out the legal framework under which we operate testi. It covers service availability, account eligibility, user responsibility, and how disputes are handled. If you have questions about our legal status or your rights, our support team is available during business hours via email and in-app chat.
Service Availability and Jurisdiction
We provide testi only to users in jurisdictions where online gaming is legally permitted. We do not operate in jurisdictions where online wagering is prohibited by local law. Users accessing testi from restricted jurisdictions do so at their own risk and in violation of our terms. We reserve the right to suspend or terminate accounts that access testi from prohibited jurisdictions.
Our services on testi cover football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Payment methods include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All services are subject to local law and our terms of use.
User responsibility on testi
You are solely responsible for determining whether access to testi is legal in your jurisdiction. We do not provide legal advice. If you are unsure, consult a local legal professional before using our platform.
Account Eligibility and Age
To open an account on testi, you must be of legal age to gamble in your jurisdiction. You must provide accurate personal information during registration. You must not open multiple accounts or use false identity. We verify account eligibility through KYC (Know Your Customer) procedures. If we discover that you have violated these requirements, we will suspend or terminate your account and may forfeit your balance.
Account opening on testi starts with email verification, KYC documents, and a deposit method. We require government-issued ID (KTP, passport, or equivalent) and proof of address (utility bill or bank statement dated within three months). Verification typically completes within one business day. Once verified, you can deposit via mobile banking, local payment, online payment, or bank transfer and begin using our platform.
Our Liability and Disclaimers
We provide testi on an "as-is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from malware. We are not liable for losses arising from technical failures, network outages, or third-party payment processor errors. We are not liable for losses arising from your own negligence, such as sharing your password or leaving your account logged in on a shared device.
We are not liable for game outcomes, odds accuracy, or settlement disputes unless we have made a clear error in our favor. We reserve the right to void bets if we detect fraud, collusion, or system abuse. We are not liable for account suspension or termination if you violate our terms or local law.
Key points
- testi operates only where local law permits online gaming.
- You are responsible for verifying legal access in your jurisdiction.
- Account eligibility requires accurate identity and age verification.
- We are not liable for technical failures or third-party errors.
- We reserve the right to suspend accounts that violate our terms.
Dispute Resolution and Contact
If you have a dispute with testi regarding a bet, withdrawal, or account issue, contact our support team via email or in-app chat. We will investigate and respond within five business days. If you are not satisfied with our response, you may escalate your complaint to our compliance team. We will provide you with a reference number and timeline for further review.
For legal inquiries or formal complaints, contact our legal department at the address provided in your account settings. We comply with data protection laws and privacy regulations in jurisdictions where we operate. For more information, see our privacy policy and terms and conditions
Our services on testi are available where local law permits. We do not represent that testi is legal in any specific jurisdiction. Users in Jakarta, Surabaya, Bandung, and Medan must verify local regulations before accessing our platform. We support multiple payment methods to serve users across Indonesia, but availability depends on your location and local law.
Info
When you deposit via DANA on testi, navigate to the Cashier section, select DANA as your payment method, and enter your registered phone number. Confirm the deposit amount in your DANA app, and your testi account balance updates instantly with no processing delay. If a DANA transfer fails due to insufficient wallet balance or incorrect phone number, funds are automatically returned to your DANA account within minutes. Our support team can verify transfer status and provide a receipt if you report a deposit issue within two hours of submission.
OVO and GoPay operate on testi using the same deposit flow but require one-time account linking in your payment settings before your first transaction. After linking, subsequent deposits use your stored credential for faster checkout and do not require re-entry of your phone number. Both methods settle instantly with no fees charged by testi, though your wallet provider may apply standard processing costs. If you change your OVO or GoPay phone number, update it in your testi account settings to prevent future deposit mismatches or failed transactions.
Your first withdrawal on testi triggers KYC verification, which requires a photo of your national ID (KTP, passport, or equivalent) and proof of address such as a utility bill or bank statement dated within three months. Upload both documents via the Verification section in your account settings, and our verification team reviews submissions during business hours. Most KYC applications are approved within one business day; if a document is unclear or incomplete, we request resubmission with specific guidance on what we need. Once verified, you can withdraw to your linked bank account (BCA, Mandiri, BRI, or BNI) without additional verification for future transactions.
Our mobile PWA on testi runs on any phone browser without requiring a store download and provides offline access to your account balance and transaction history. The PWA supports weak 2G/3G networks by compressing asset sizes and deferring non-critical images, allowing you to check your account even on slow connections. If your network drops mid-transaction, the PWA queues the action and retries when connectivity restores, so you do not lose your submission. For withdrawal requests submitted on weak networks, wait for confirmation email before closing the browser, as the submission may be pending even if the screen appears frozen.
If a withdrawal on testi is delayed longer than expected, first check your account status to confirm whether your request is queued, under review, or blocked by your bank. Verify that your linked bank account (BCA, Mandiri, BRI, or BNI) is active and has not been closed or flagged for suspicious activity. Contact our support team with your withdrawal reference number; we can confirm the current status and identify whether the delay is on our side or your bank's side. Most delays resolve within one business day once we identify the cause, and we provide regular updates via email.
Our support team on testi is available during business hours via email and in-app chat to assist with account recovery, payment disputes, and technical issues. If you lose access to your account due to a forgotten password or compromised email, we can verify your identity using your KYC documents and phone number on file. Account recovery typically takes one to two business days depending on the complexity of your case. For urgent issues outside business hours, you can submit a support ticket and we will respond within four hours of our next business day.